Return Policy
At Diabetik Foot Care India Pvt Ltd, our goal is to ensure that you always select the right product for your needs. However, you may occasionally receive a product that does not work for you. If you need to return an item, please review our Return Policy below and contact us at mesmedi@gmail.com to get a Return Authorisation Number (RNA).
Return Policy
Most items may be returned within 14 days of receipt to qualify for a refund. They must be returned at the customer's expense in their original packaging and meet the following conditions:
- Product must be in new condition – no cracked, scratched, or dirty products will be accepted.
- Product must be returned in its original packaging.
- Return Authorization must be requested from Diabetik Foot Care India Pvt Ltd within 7 days of delivery of the product.
- Once return approval has been received, products must be returned within 14 days.